Purpose

The purpose of this policy is to outline the procedures for the deregistration of patients from GK Dental Dumfries NHS Family Dental Practice in a manner that ensures clear communication, fairness, and compliance with regulatory standards.

Scope

This policy applies to all patients registered at GK Dental Dumfries NHS Family Dental Practice.

Reasons for Deregistration

The practice reserves the right to deregister patients under the following circumstances:

Acts of Violence or Threats

Patients who commit an act of violence or have made a dentist or their staff fearful for their safety will be reported to the police, and a copy of all communication will be kept.

Appeals Process

Patients who wish to appeal their deregistration can do so by submitting a written appeal to the Practice Manager within 14 days of receiving the deregistration notice. The appeal should include:
The Practice Manager will review the appeal and respond in writing within 14 days of receipt.

Entitlement to Emergency Services

Following the issuance of a deregistration notice, the patient will be entitled to receive emergency dental services from GK Dental Dumfries NHS Family Dental Practice for a period of three months. After this period, the patient will need to seek alternative dental services.

Notification Process

The practice will notify the patient of the deregistration decision by phone or email and follow up with written confirmation within 7 days.

Data Protection and Record Keeping

All patient information, including deregistration notices and related correspondence, will be handled in accordance with the Data Protection Act 2018 and GDPR. Patient records will be securely stored and accessible only to authorized personnel.

Communication

The deregistration policy will be made available to patients upon registration and can be requested at any time. It will also be accessible on the clinic’s website and at the GK Dental Dumfries NHS Family Dental Practice reception.

Review of Policy

This policy will be reviewed annually and updated as necessary to ensure compliance with relevant regulations and best practices.
Practice Manager | Tracy Bell
By maintaining a clear and fair deregistration policy, GK Dental Dumfries NHS Family Dental Practice ensures that all patients are treated with respect and transparency throughout their care journey.